Podcast Intelligence / Support
Podcast Intelligence support
Setup, troubleshooting, and a direct contact for help.
Set up processing
Choose providers in desktop settings. The default demo profile supplies demonstration behavior; configure suitable transcription, embedding and language-model providers for real processing.
Import problems
Confirm that a URL resolves to accessible public media or RSS. Protected, unsupported, oversized or unsafe download destinations may be rejected.
Provider problems
Check the endpoint, API key, model and supported audio or embedding options. Save settings and restart the engine when requested.
Transcripts and exports
Review speaker labels and source timestamps before relying on generated text. Select an export format and save location.
Desktop and server storage
Desktop mode uses local SQLite and file storage. A separately deployed server uses its configured database and object store, so storage and access depend on that deployment.
Project documentation
Find installation details and release-specific guidance in the public project documentation.
Contact support
Contact Thales Matheus M Santos about Podcast Intelligence at thalesmmsradio@gmail.com.
Include the app or package version, your operating system, the steps to reproduce the problem, and a sanitized error message. Do not send patient information, private documents or source code, API keys, passwords, or private keys.